Cookie policy
Regarding the use of cookies, these are small files that our website sends to your browser and allow us to personalize the browsing experience. You can adjust the cookie settings according to your preferences in the corresponding section of your browser. If you decide to disable them, some parts of the site may not function properly.
We use persistent cookies to recognize users when they return to the site and session cookies to transmit information between pages. We also collaborate with selected partners who may set cookies to personalize advertisements or fulfill contractual obligations, although these do not store personal or credit card information.
For embedded content from social networks, such as YouTube videos, or to share content on social media platforms like Facebook or Twitter, cookies may be set by these sites. We do not have control over these cookies, and we recommend checking the corresponding third-party cookie policies.
If you decide to disable, reject, or block our cookies, some parts of the site may not function properly or may become inaccessible. Participation in flight status alerts and other wireless services is optional and only requires basic relevant information.
SKYhigh Dominicana complies with the Children’s Online Privacy Protection Act, ensuring that the processing of Personal Data for minors is carried out with the prior, specific, and prominent consent of at least one parent or legal guardian. We do not knowingly collect personal information from children under 12 years old, but if this occurs without consent, parents or guardians may request the deletion of such information and cancel any promotional contact opportunities for the child.
Regarding the retention time of information, we keep Personal Data as long as necessary for service delivery and in compliance with current regulations that require specific retention periods for information.
Customers have rights regarding their Personal Data, including the right to know what information we collect and how we use it, the right to deletion, access, rectification, objection, and data portability. To exercise these rights, a Personal Data request form can be completed.
For more details about the Personal Data collected by SKYhigh Dominicana and any other privacy-related information, customers can contact us through the following means:
Dominican Republic
- Email Address: [email protected]
- Postal Address: Calle Filomena Gomez de Cova. Corporativo 20-15, Santo Domingo, Distrito Nacional, Dominican Republic.
- Phone: 1(809) 591 4412.
Our Cookie Policy is reviewed periodically, and any changes are notified to customers by updating this policy. The last update to this Cookie Policy was on May 8, 2024.
For more information, please feel free to contact our customer service at the contact section.
