Service Pets
What is a Service Pet?
They are animals trained to provide assistance or perform tasks for people with disabilities. They can:
- Guiding blind people.
- Warning of possible seizures.
- Detect high or low blood sugar levels in your owner.
01.
Only dogs will be accepted as service pets.
02.
Only one (1) dog per passenger is accepted.
03.
Notify 48 hours prior to flight departure that you will be traveling with a service animal.
04.
The dog must not ride on the seats.
05.
Pets must remain with the passenger at all times.
Documentation required for the trip
- Identification that accredits the dog as a service animal.
- Comprobante de vacunas y certificado de buena salud.
- Documents required for entry into the country you are going to.
If you are traveling to the U.S., you must complete the Service Animal Air Transportation Form and/or the U.S. Department of Transportation Service Animal Exemption Declaration Form.
Download Forms:- Note: The dog may be denied carriage in the cabin if it has a bad odor, bad behavior such as barking, growling, attacking other passengers. If it does not comply with the travel conditions of the country where it is going, boarding must be denied until it meets the requirements of that country. The passenger is responsible for the costs corresponding to these changes.
