Contact us

We're here to elevate your experience.

Contact us and let's make your trip memorable!

Phone Assistance

+1 (809) 591 4412

WhatsApp

+1 (809) 720-5623

USA toll free line

+1 (833) 957 0479

Offices in Dominican Republic

Buy your tickets, make reservations and request face-to-face services with us.

Plaza Las Américas

Las Americas International Airport

Plaza Mónaco

Cibao International Airport

Our locations

Distrito Nacional, RD

Plaza Las Américas I, Av. Winston Churchill, esq. Roberto Pastoriza.

+1 (809) 591-4412 Opción 1

Distrito Nacional, RD

Plaza Las Américas I, Av. Winston Churchill, esq. Roberto Pastoriza.

+1 (809) 591-4412 Opción 1

Santo Domingo, RD

Aeropuerto Internacional de las Américas, Terminal B.

+1 (809) 591-4412 Opción 3

Santo Domingo Este, RD

Autopista de San Isidro, Plaza Mónaco, 2do nivel.

+1 (809) 591-4412 Opción 1

San Pedro de Macorís, RD

Jumbo San Pedro, Av. Luis Amiama Tió, Calle José Hazim Azar #104

+1 (809) 591-4412

San Juan, Puerto Rico

Av. Ponce de León, Cobian’s Plaza Piso 4, local 415

+787 589 5866

Miami, USA

3399 Nw 72nd Ave, Suite 115, Miami FL 33122

1 305-502-2507

Fort-de-France, Martinica

76 Boulevard Général de Gaulle, 97200

+596 696 370816

Fort-de-France, Martinica

Aeropuerto Internacional Martinica Aimé Césaire

+596 596 4240 74 / +596 696 2704 33

Willemstad, Curazao

Aeropuerto Internacional Hato

+599 9 686 1327

Oranjestad, Aruba

Aeropuerto Internacional Reina Beatrix, Sabana Verde, Oranjestad

297-568-1604

Pointe-à-Pitre, Guadalupe

40 Rue Alexandre Isaac

+0690 58 59 58 / +0590 21 13 41

Les Abymes, Guadalupe

Aeropuerto Guadeloupe Pole Caraïbes

+0690 58 59 58 / +0590 21 13 41

Kralendijk, Bonaire

Aeropuerto Internacional Flamingo

+599 700 1260

St. Johns, Antigua

Santana Building, Kentish and Valley Roads

+1 268 463 7378

Get in touch with us!

We are here to serve you! Contact us for assistance with requests, claims, complaints, complaints, suggestions and compliments through our digital channels, including the contact form.

Customer Service

For inquiries and assistance with your reservations, please contact us by email.

Reservations

For inquiries and assistance with your reservations, please contact us by email.

If you are a passenger on the route to/from the United States of America, and you wish to contact the U.S. Department of Transportation directly, to submit feedback on our services, we place the details below:

Postal address: Aviation Consumer Protection Division, C-75. U.S. Department of Transportation 1200 New Jersey Avenue, S.E. Washington, DC 20590.

Website: https://www.transportation.gov/airconsumer

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